softtree scam

I had problems setting up my router where internet was unable to get started. After spending hours to fix problem on my own, which I was doing by following the guidelines by kb.netgear...I thought of calling support number. Netgear official support number was not reachable. But other websites which came to get me some troubleshooting, I tried one toll free number where I got connected instantly. It was softtree company. The support staff was very helpful. Though they charged me some money but fixed my problem in quick few minutes only. They also cleaned my PC for junk files and disturbing ADs etc, which made my PC run faster than before. I think paying a little amount of money for what people are helping us is genuine and we should pay for work done by someone who is indirectly saving our precious time. Softtree has promised me that I can call them again for support. Infact they are very professional and have even disclaimed on their website that they are third party independent support provider. This company is helping Netgear customers in setting up their products otherwise buyers will never buy their products if they struggle to configure routers like I did. Thank you softtree!