NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
softtree scam
I just spent 45 minutes with a "tech" person trying to set up my extender as I have a new U-verse network. This person was IN my computer. I followed a netgear.com link. He goes through all these com...
I find it amazing that people still fall for this scam tactic considering this tactic has been going on for over 15 years now.
Always use the official phone number from the manufactures website not from a search engine.
Never let someone remote into your computer unless you 100% trust that person (but lets be honest, no one is 100% trust worthy when it comes to your personal details and financial data) or your running a VM with no personal data on that machine.
If this information is new to you; Welcome to the internet.
Here is a websiteI dug up some time ago about tech support scams.