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Forum Discussion
mlefmann
Jul 19, 2019Follower
softtree scam
I just spent 45 minutes with a "tech" person trying to set up my extender as I have a new U-verse network. This person was IN my computer. I followed a netgear.com link. He goes through all these com...
LisaAkin
Jan 29, 2020Aspirant
I think I may have just been a victim of the Soft Tree scam....I tried to set up the extender and it wouldn't work...I followed the links and someone did get it set up and put the Genie software on my computer. I paid for it. Please let me know if I have made a huge mistake and if our network is comprimised.
Alse12
Mar 25, 2020Aspirant
Me too.
I granted them remote access.
They connect through the website leaflet that comes with the Netgear bought from amazon.
I didn’t pay anything but worried they have installed a spyware.
How do I find out?
I granted them remote access.
They connect through the website leaflet that comes with the Netgear bought from amazon.
I didn’t pay anything but worried they have installed a spyware.
How do I find out?