NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
softtree scam
I just spent 45 minutes with a "tech" person trying to set up my extender as I have a new U-verse network. This person was IN my computer. I followed a netgear.com link. He goes through all these com...
I think I may have just been a victim of the Soft Tree scam....I tried to set up the extender and it wouldn't work...I followed the links and someone did get it set up and put the Genie software on my computer. I paid for it. Please let me know if I have made a huge mistake and if our network is comprimised.
Me too.
I granted them remote access.
They connect through the website leaflet that comes with the Netgear bought from amazon.
I didn’t pay anything but worried they have installed a spyware.
How do I find out?
I granted them remote access.
They connect through the website leaflet that comes with the Netgear bought from amazon.
I didn’t pay anything but worried they have installed a spyware.
How do I find out?
I found after all said and done and I saw the charge and I did my research. I didn't buy from
Amazon, I bought directly from Best Buy in town. There should be a class action lawsuit in my opinion because of the fraudulent mess with Netgear.
MoniQ06 wrote:There should be a class action lawsuit in my opinion because of the fraudulent mess with Netgear.
It does not matter from where you buy. This scam and fraud scheme exists for many vendors and are driven by the same Mafia-style oganisations.
And again for the records: Netgear isn't involved. Much more, they try the best that related fraudulent paid search results will be removed.
So do you work for Netgear, since you're so confident that Netgear is not involved? Is Netgear the the company that make the damn thing? Your product is sold in retail stores and after I made it abundantly clear that your setup guide in your product is a scam. There is not and ifs about it. I hope folks keep seeing my post and are made aware of the scam at in the setup leaflet inside the box that is sold.
