softtree scam

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Alse12 wrote:
Hi, it’s the set up manual that comes with Netgear in the Netgear box from amazon that has the web address my WiFi ext net ,to set the Netgear up and this website belongs to soft tree.

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Both the .net and the .com domains belong to Netgear - permitting the user is typing as printed and -not- like my WiFi ext net what makes the browser search for these words and probably bring up the scam sites. If connected to the wireless extender, the extender Web UI shows up. If not connected to an extender, the fall-back sites on the Internet show up:

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Finnegan4176 wrote:
I just think I too was scammed while attempting to get help installing my Netgear extender 3700
Spent 40 minutes online with tech support. Took control of my computer because I had too many addresses and extender wouldn’t work. 

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Whatever lies, tales and stories the scammers tell you, whatever useless commands and clicks they do just to fake the average computer user to proof they do something meaningful - just to hold you up for a longer time.

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Finnegan4176 wrote:
Spent $149.99 on 1 year plan for assistance and then found out via this website that it’s a scam. 

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Talk to your credit card issuer abuse desk about the scam and request your money back.

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Finnegan4176 wrote:
Netgear should be held responsible for this- it directs people to this help website. I am so angry. I actually thought this guy Bhupesh Joshua was helping me. Now I am afraid they have all my info

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No. This is what for example the AC750 WiFi Range Extender Model EX3700 Netgear Quick Start Guide does show:

Netgear does nowhere direct customers to such a site. If a misspelled or a search result from what you have typed does bring results its unlikely from Netgear. Whatever you do on your Web browser is your own responsibility. You can be angry on the person between the chair and the keyboard, about your Web browser configuration, about your preferred or the web browser included search engine provider.