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Forum Discussion
mlefmann
Jul 19, 2019Follower
softtree scam
I just spent 45 minutes with a "tech" person trying to set up my extender as I have a new U-verse network. This person was IN my computer. I followed a netgear.com link. He goes through all these com...
Inter-Barb
Jan 13, 2020Guide
Because of the DocuSign they send to you, I was unable to get my credit card company to refund the money. Am trying to get SoftTree to provide the 50% refund they promised because they said they didn't want "problems." As far as my computer and router, I took them to a local, trusted computer repair place and I paid them to wipe my computer, reload windows and reset my router and update the firmware to eliminate any threat.
MoniQ06
Jan 28, 2021Guide
Oh I got my full refund when I called the number that I was given from these scammers and I threathened legal actions and I got a full refund.