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Forum Discussion
gregoryallen
Sep 12, 2019Follower
sonos compatibilty problem
My new Netgear extender has disabled my Sonos system. Sonos indicates that I need to change SSID to home-25df-ext to solve problem. I do not see how to change the SSID since it is not a choice recognized when I sign-on the the Netgear extender site. How do I change the SSID on my device? I also have a Netgear EX6400 and need to change it, too, most likely.
1 Reply
- Christian_RNETGEAR Employee Retired
gregoryallen,
I have linked the user manuals for both extenders and provided the page number as you may refer to the directions on how to change your extender's WiFi network name (SSID):
EX7300v2 Pg. 26: http://www.downloads.netgear.com/files/GDC/EX7300v2/EX7300v2_UM_EN.pdf
EX6400 Pg. 20: http://www.downloads.netgear.com/files/GDC/EX6400/EX6400_UM_EN.pdf
Furthermore, if you recently purchased the device you may also use the link below to get in contact with our Support Team:
https://www.netgear.com/support/default.aspx
Christian