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Forum Discussion
aolney
Sep 19, 2021Aspirant
Sorry,your timestamp is expired - SOLVED on Chrome
Saw others having this problem, but I guess I don't have the status to reply. The problem is with the timestamp. When you try to log into the extender admin page, hit F12 on your browser to see t...
SteveCampsOut1
Dec 06, 2021Tutor
Whatever that time stamp error is, or was, I can now only get to the Setup new extender page instead of the login page! How do you fix that?
olympos1625
Dec 09, 2021NETGEAR Employee Retired
Hi SteveCampsOut1,
Thank you for reaching out. May we know if this is a new wireless extender? What is the model number? Have you tried contacting our support team over the phone? Have you been able to complete the setup process before? What is the model of your extender?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
- SteveCampsOut1Dec 10, 2021Tutor
No, it's an old extender and it's been setup and is working I was just trying to update the fireware and got the timestamp message and no update. It's still working but now I'm completely locked out of it. I'm not going to mess with it as long as my network is still extended. It's the WN3000v3. I've had it for at least 5 year if not longer. (I'm old I forget). The solution posted above doesn't work in Firefox.
- aolneyDec 10, 2021Aspirant
I'd completely power it down (unplug 60 seconds) and plug it back in. If that doesn't work, you could try reseting it.
- olympos1625Dec 10, 2021NETGEAR Employee Retired
Does the issue also happen when you are connected to the main router instead of the extender network?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
- olympos1625Dec 10, 2021NETGEAR Employee Retired
You may try using a different web browser for isolation if it really bothers you a lot. We may need to dig deeper because it seems that this might be an issue with the script on a web browser or maybe on the certificate which we need to do properly isolation. Try other devices like the web browser on your phone would also be a good way to isolate the issue.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
- SteveCampsOut1Dec 11, 2021Tutor
Honestly, I hadn't even consideed trying my phone or tablet. I might give it a shot but currently the timestamp error exists in all three of my laptop browsers. Firefox, Chrome and Edge.