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Forum Discussion
Spam / Hack initiated from Netgear support
Could a moderator/admin please get in touch with me. I have just experienced the exact same situation as this thread (https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/2nd-try-Scam-that-s...
These are official support lines from NG:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
If you have a problem with a NG extender, please post about it in this forum and see if free help in this forum can help you out first before making contact with NG official support.
Tried those channels but the router is out of support so I couldn't even open a case. I'm more concered at this point about getting in touch with a human who can investigate how potential scam artists are gaining names and phone numbers through their concierge channels.