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Forum Discussion
RCW41
Jan 07, 2014Novice
Sudden drop in performance
Bought the unit in December, setup was fine and very pleased with the unit, today I noticed while browsing speed was terrible.
Tried rebooting it & the router, did a test download and unless my ipad is literally next to the unit where it is plugged in it's now all but useless, Move a few feet away & the test download speed drops from 500+Kbps to about 20...
Did a factory reset and that didn't help, also instead of all green lights I now have an amber connection light, haven't changed or moved anything since I set it up last month.
Any suggestions other than returning it?
Tried rebooting it & the router, did a test download and unless my ipad is literally next to the unit where it is plugged in it's now all but useless, Move a few feet away & the test download speed drops from 500+Kbps to about 20...
Did a factory reset and that didn't help, also instead of all green lights I now have an amber connection light, haven't changed or moved anything since I set it up last month.
Any suggestions other than returning it?
1 Reply
- RCW41NoviceSo after no replies here (great official forum...) and one email telling me to update the firmware which is already up to date I found this.
http://forum1.netgear.com/showpost.php?p=429111&postcount=14
Does anyone know what holding the reset button for 30 secs does? It didn't do a factory reset because I was able to connect to it afterwards without having to start again with the wizard, whatever it did it fixed the problem & unit is now working fine again.