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Forum Discussion
raltrujillo
Nov 09, 2020Tutor
Support will not Call me!
I've had nothing but issues with this device, as soon as I got it I opened a support case that has lasted 6+ months. The Technical support person informed me that Netgear was working on a firmware u...
raltrujillo
Nov 18, 2020Tutor
hey look, I noted that there's a netgear moderator here @Christian_R...maybe he can review my issues and have someone contact me?
plemans
Nov 18, 2020Guru - Experienced User
Again, these are the community forums. Theres the occassional moderator on here but its rare.
You have the EX7700?
What firmware do you have on it?
what router are you connecting it to?
What exact issue are you having? I'm happy to help but need details since I'm not there to see what you're doing/done. And we aren't netgear so we don't have access to your cases.