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Forum Discussion
Dmnmay
Apr 23, 2024Tutor
time stamp epired EX7300 & EX6100v2
hello, i unplugged my Netgear EX7300 extender to go on vacation. when i came back and plugged it in my wife said it was no longer working? we had got it used a few years back and worked fine to get w...
- Apr 24, 2024
im gonna go ahead and order a new one.
did a little home work.
looks like all i need is the Netgear EX5000.
since i dont need mesh and only need to get about 75' outside a bedroom to a shed.
the 2018 EX7300 i had worked fine until it didnt LOL
wallmart wanted $54.00
fred myers had a same TP version for $44.00
found amazon had the EX5000 for $38.00 without prime.
simply wait 5 days.
but i did come across a EX6120 with the antennas for $38.00.
so im gonna get that one.
The EX6150 has antennas & mesh capabilities which i dont need.
hopefully the new updated version will fire right up.
thanks again for all the help i appreciate it.
maybe this experience thread will help somebody.
have a great day.
Dmnmay
Apr 23, 2024Tutor
what is a FW update on the extender?
not sure how to do that?
FURRYe38
Apr 23, 2024Guru - Experienced User
If you can get the extender setup and working thru the NH app, then try to log in to the EX web page to update FW using your PC.
- DmnmayApr 23, 2024Tutor
i do believe i am in over my head?
since these two extenders are 4-5 years old i wonder if its best just to throw them in the trash and go buy a new one?
or will the same problem persist?
i wonder if netgear does this on purpose so people like me are forced to go buy new products?
ive been messing with this for 2 days.
my head hurts.
thank you so much for trying to help.
i really do appreciate it.
- FURRYe38Apr 23, 2024Guru - Experienced User
Maybe, unless you can find a friend or family member to help you out some.
EAX series are newer generation wifi extenders.
- plemansApr 24, 2024Guru - Experienced User
Have you tried setting it up using WPS?
Might be an option for you.
Also, I noticed you put you were using Norton VPN but you'd disabled it at one point. Do you have a pc/laptop without norton or other protection on it? Or can you try using a phone and using its browser for setup?
- DmnmayApr 24, 2024Tutor
my nokia gateway has no WPS
i was not able to get the netgear genie to pup up on my android phone.
but i was able to get the genie on my wifes android tablet and proceed with the set up passing the time stamp issue.
but at the end it doesnt connect to the internet?
it keeps taking me in circles?
i sign in.
it says connected with no internet.
genie page pops back up.
i set up again.
i finish and a window pops up says its finishing up.
then when its done the extender shows up in wifi settings.
then i click on the extender in settings.
it says connected with no internet,
the genie page starts back up again.
keeps taking me in that circle.
i did a factory reset again with the same issue?
i didnt know i could update extenders?
but i cant get internet on my extender to do so?
if i get a new extender how often do i update it and how do i know when a new update is available?
my extenders have never been updated unless they updated automatically?
thanks again for the help.