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Forum Discussion
Trouble connecting WiFi extender WN2500RP with WNDR3400v2 router
I'm new here and having a connectivity issue with 2 Netgear products. I have a Netgear N600 model WNDR3400v2. I have no issues with this unit except the signal is not strong enough in my son's room 2 ...
http://www.downloads.netgear.com/files/GDC/WN2500RP/WN2500RP_UM_9Nov12.pdf
connect the PC directly to extender via ethernet cable , disable wifi on computer using then try www.mywifiext.net
look at manual Use NETGEAR Genie to Set Up the Extender
and use wizard and avoid using WPS. Scan the your SSID of 3400 and put encryption key for 3400
connect the PC directly to extender via ethernet cable , disable wifi on computer using then try www.mywifiext.net
look at manual Use NETGEAR Genie to Set Up the Extender
and use wizard and avoid using WPS. Scan the your SSID of 3400 and put encryption key for 3400
I have seen this response before on other questions regarding being unable to connect. But unfortunately it's not clear.
When I use the Genie
Step 1. is identifying the router - so we choose the name of our router
Step 2. is providing the wi-fi password - but my router is configured already as WPAS-PSK
Step 3. my router is not 5g compliant so I SKIP this step
When I click Continue the extender is attempting to complete the connection of Router - Extender - Device
and we all get the The extender was not able to connect error msg
How can I avoid using WPS? There is no option in the Genie
How do I scan my SSID of 3400? Also do not see any option to do this
Put the encryption key 3400 where exactly?
What specifically are you telling us to do?
Thank you for your assistance.
With nothing else to do, I am carefully reading the manual.pdf that was referenced above.
So the first observation is the Genie app on my computer does not match what you see in the manual.
Specifically pages 11 & 12. The options on the screen print do not match what is available to me on my screen.
Certainly #2, #3 & #5 are not something I can do with this Genie.
And then pages #14 -16? How do I access those screens?
Configure the extender, sounds exactly what I need.
How do I get there?????
Hi Gary7701,
Can you please provide screenshots of what you do see on your computer?
Please note that the Genie app that you've downloaded:
http://www.netgear.com/home/discover/apps/genie.aspx
Will look different from the web interface. Type this address into your internet browser (please be sure to connect to only the WN2500RP WiFi network, the name is usually followed by '_EXT'):
mywifiext.net
The instructions you see in the manual mentioned above are according to the web interface.
