NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

janai64's avatar
janai64
Aspirant
Jun 26, 2020
Solved

Trouble Connecting

We have a small "Granny Pod" next to our house and they couldn't pick up more than 3 bars of our home internet. I purchased the AC1200 WiFi Range Extender Model EX6150v2 to enhance the Internet. I us...
  • janai64's avatar
    janai64
    Jun 27, 2020

    My apologies....as I said, I'm not very tech savy. I went to re-install and realized that I had used the Netgear Installation Assistant and NOT WPS. I re-did it using the WPS and it seems to be working fine now. I was able to connect with my phone. I did prefer having a separate password than our home but that's ok. I truly appreciate your help. Thank you. Janet