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Forum Discussion
janai64
Jun 26, 2020Aspirant
Trouble Connecting
We have a small "Granny Pod" next to our house and they couldn't pick up more than 3 bars of our home internet. I purchased the AC1200 WiFi Range Extender Model EX6150v2 to enhance the Internet. I us...
- Jun 27, 2020
My apologies....as I said, I'm not very tech savy. I went to re-install and realized that I had used the Netgear Installation Assistant and NOT WPS. I re-did it using the WPS and it seems to be working fine now. I was able to connect with my phone. I did prefer having a separate password than our home but that's ok. I truly appreciate your help. Thank you. Janet
janai64
Jun 27, 2020Aspirant
I am not very tech savy so I will do my best to answer your questions: The router is a QWest ActionTEC WPS PK5000 router from CenturyLink. I don't understand your question of "What firmware is on the extender". I did set it up using WPS using the installation wizard. I will uninstall and re-install today and see if I get better results. Thank you for your response. I hope I can troubleshoot this.
plemans
Jun 27, 2020Guru - Experienced User
janai64 wrote:I am not very tech savy so I will do my best to answer your questions: The router is a QWest ActionTEC WPS PK5000 router from CenturyLink. I don't understand your question of "What firmware is on the extender". I did set it up using WPS using the installation wizard. I will uninstall and re-install today and see if I get better results. Thank you for your response. I hope I can troubleshoot this.
WPS and the installtion wizard are 2 different install methods. They aren't the same. If you used wps, use the installtion wizard.
something else to keep in mind is that actiontec is a single band wireless device and the extender is dual band. so only 1 of the extender bands will connect.
- janai64Jun 27, 2020Aspirant
My apologies....as I said, I'm not very tech savy. I went to re-install and realized that I had used the Netgear Installation Assistant and NOT WPS. I re-did it using the WPS and it seems to be working fine now. I was able to connect with my phone. I did prefer having a separate password than our home but that's ok. I truly appreciate your help. Thank you. Janet