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NetJohnny's avatar
NetJohnny
Aspirant
Oct 25, 2024
Solved

Trying to connect EAX20 AX1800 Mesh Extender with a tp-link VX420-G2H modem

My ISP has just sent me a new modem.  It is a tp-link VX420-G2h.   I am trying to connect it with my EAX20 AX1800 Mesh Extender.  In order to do that my Nighthawk app needs to be able to find the N...
  • plemans's avatar
    plemans
    Oct 25, 2024

    Factory reset the extender and set it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk

plemans's avatar
plemans
Guru - Experienced User
Oct 25, 2024

Factory reset the extender and set it up using the installation assistant.

To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

Here's a video of how to use the assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk