NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
randyji
Dec 27, 2019Aspirant
trying to update firmware and the link to the wifi ext is not working
my laptop is connected directly to my wifi range extender via ethernet cable. Why can i not access the extender.It keeps saying I am not directly connected! HELP!! netgear support was no help. ...
randyji
Dec 27, 2019Aspirant
well, i have my ethernet cable plugged directly from range extender to laptop, so not sure if wifi is still on or not? What is best way to ensure the laptop is only using the wifi extender connection?
plemans
Dec 27, 2019Guru - Experienced User
go into your laptops network connections and disable the wifi adapter from there. you can reenable after you get it setup.
otherwise your laptop could have the wireless connected back to the router and the ethernet to the extender.
https://www.youtube.com/watch?v=gMEKlzlDt-I
- randyjiDec 27, 2019Aspirant
yeah, wifi is off. i am hard wired into the range extender, via ethernet cable, and i still cannot accees the site netgear wants me to open up so i can update the firmware, check settings. I just want to be able to log into their reccomended site.
my
wifi
ext
.net
I get a message every time i try saying i am not connected.