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Forum Discussion
mgruber
Aug 06, 2019Aspirant
Unable to extend Orbi RBR50 wifi with EX7700 – AC2200 Nighthawk X6 Tri-Band WiFi Mesh Extender
Hi I have an Orbi RBR50 router (firmware v2.3.5.30) and two Orbi RBS50 mesh satellites which all work happily. I am now trying to add an EX7700 nighthawk (firmware v 1.0.0.202 - latest) to the mesh, ...
mgruber
Sep 09, 2019Aspirant
Hi,
I did perform a factory reset, please review my initial post and steps again.
Ok, why +15sec, what is the difference between 5, 10, 15, 20 seconds - is it a physical difference i.e. how the power drains from the memory chips, a software difference i.e. a timer tracks how long reset is held?
If you cannot explain the why, then your response has no merit and is unsupported by any real evidence.
I'm not religious, so I don't like praying and hope things work, please explain the why.
regards
Michael
Christian_R
Sep 10, 2019NETGEAR Employee Retired
Colmanlee & mgruber,
We have received similar reports of the same issue and have a trial firmware available for the EX7700 that may help resolve the issue. I have sent you both a message with the trial firmware. Please let me know how it turns out.
~Christian
- mgruberSep 11, 2019Aspirant
Christian,
The firmware works, I detected the Orbi and connected fine.
However the Orbi shows the EX770 connecting on 2 of 3 bars (singal strength) and the EX770 wifi signal LED is pink/orange.
The Orbi router is 8-10m away at the end of a corridor, I would think it would be 100% strong, since my other Orbi satellite is on a level below under a concrete slab is it gets a good signal.
regards
Michael
- ColmanleeSep 12, 2019GuideThe new firmware works great now! Thanks for helping!
- Christian_RSep 12, 2019NETGEAR Employee Retired
Michael and Colmanlee,
Glad to hear! Thanks for taking the time to provide an update!
~Christian
- CottoNetSep 16, 2019Aspirant
Would appreciate this firmware update for EX7700 as I have same problem.
- BuzzwalOct 08, 2019Aspirant
I also cannot connect the EX7300 to the Orbi via wifi just continues in a trying loop. Please send the firmware fix. Thanks
- powercutOct 12, 2019Aspirant
i Have the same Problem with the EX8000
- brysont085Oct 17, 2019Aspirant
Is there a trail firmware for the EX7300? It shows connected to my Orbi setup but doesn't provide internet. Everything was fine until this latest orbi update. If I roll back it works flawlessly again.