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Forum Discussion

Mfrer's avatar
Mfrer
Aspirant
Apr 06, 2019

Unreachable extender

Hi all,   I have a Netgear R8000 router and an EX8000 that I use to extend mij wifi range. It works, but I can't acces the extender via mywifi. It says: INET_E_RESOURCE_NOT_FOUND   Why is thi...
Mfrer's avatar
Mfrer
Aspirant
Apr 07, 2019

Hi Plemans,

 

THank you for the quick reply. The EX8000 does not appear to be listed. That's what I find strange. They don;t recognise each other. 

And thank you for the link. I wil read and see if I can get it worked out. 

 

Thanks again.

plemans's avatar
plemans
Guru - Experienced User
Apr 11, 2019

did you get it working?

  • Mfrer's avatar
    Mfrer
    Aspirant
    Apr 11, 2019

    Hi,

     

    No I did not. Stranger thing is, it started nog being accesable after an firmware update.  Also the Ex7300 I have has no problem.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Apr 12, 2019

      Hello Mfrer, 

       

      Would you mind factory resetting the extender and running through the setup instructions? Please let us know the outcome. 


      ~Christian 

      • Mfrer's avatar
        Mfrer
        Aspirant
        Apr 13, 2019

        Hi Christian,

         

        I tried the factory reset. It didn't work. 

         

        This is my situation: I have an R8000 that's connected to the EX8000. My pc is wired to the EX8000. 

        Strange thing is I can acces the extender via my mobile phone, but not with my wired connected PC. Only time I can connect to my extender via my pc is when the R8000 is shutdown and there is no internet acces. Strange.