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HD21's avatar
HD21
Follower
Jun 21, 2018
Solved

Unsecure website

I am trying to complete the firmware updates that have been emailed to me.  I am able to download them but when I go to the website www.mywifiext.net I get an unsecure website so I cannot complete the rest of the steps:

  • Click Maintenance > Firmware Upgrade
  • Click Browse and find the file you just downloaded.
  • Click Upload. While the firmware is loading, do not interrupt the upgrade process.

Are there any ways around this?  I have tried 3 different browsers and that did not make a difference.

  • Hi HD21,

     

     Welcome to the community!

     

    1. This link may help out.

    2. Are you getting an error message regarding the website being unsecured? If yes, you can just login as usual to proceed with the steps.

    3. The steps indicated are the steps to manually update the firmware.

     

    Regards,

     

    Dexter

    Community Team

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi HD21,

     

     Welcome to the community!

     

    1. This link may help out.

    2. Are you getting an error message regarding the website being unsecured? If yes, you can just login as usual to proceed with the steps.

    3. The steps indicated are the steps to manually update the firmware.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi HD21,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team