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Forum Discussion
xninhox
Oct 23, 2019Aspirant
URGENT HELP PLEASE -NETGEAR ROUTER NOT FOUND OR NOT SUPPORTED
Dear All, i have been trying to log in netgear genie but it keeps showing me "NETGEAR ROUTER NOT FOUND OR NOT SUPPORTED". I tried to reset the router; i to put original firmware through "Tomato...
plemans
Oct 23, 2019Guru - Experienced User
tomato and netgear genie don't work together.
If when you go to 192.168.1.1 you are still accessing tomato, then its still installed and genie won't work. Its a 3rd party firmware unsupported by netgear.
xninhox
Oct 23, 2019Aspirant
Correct, when i put 192.168.1.1 i go to tomato and it shows me router inside with all its features. So you think the problem is Tomato? What would you do in my shoes?
- plemansOct 23, 2019Guru - Experienced User
If you don't need genie and its working fine, leave it.
If you want genie then followup with the tomato forum for removing tomato and reinstalling the original firmware.
We don't help with 3rd party firmware, you need to do that on the appropriate forum
- xninhoxOct 24, 2019AspirantSo You mean that My nighthawk x6 r8000 Can be configured as a WiFi extender by using tomato? Sorry for asking but i am Not expert and all The tutorials found on youtube use both netgear genie (web) And tomato. I tried To log in netgearlogin.Com but It doesn't work. I also tried To cancel cache but still not working.
Thanks in advance for your reply- plemansOct 24, 2019Guru - Experienced User
You don't have netgear firmware running on the router. Its like calling micrsoft for a computer that you installed linux on.
Please go to the tomato forums for assistance.