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eastcoastjersey's avatar
eastcoastjersey
Follower
Feb 02, 2020

Using PLW1000 for my home office's WIFI and VOIP...having issues with VOIP connecting

The Powerline is working and the wifi is working as well. I'm able to connect to the wifi given off of the Powerline, and I've plugged an ethernet directly into the Powerline and it's got a strong connection.

I'm having issues connecting my Cisco VOIP business phone into the Powerline... the VOIP is showing prompts that it's failing to connect in a repeating pattern. Prompts such as: Opening IP Adress, File Not Found: XMLDefault...

Are there any settings I need to configure within my Powerline's administrative settings to allow the VOIP to work?

Any other recommendations to fix this?

 

1 Reply

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Feb 06, 2020

    Hi eastcoastjersey, welcome to the community! Can the VoIP connect to the main network without any issues? How are you connecting it to the powerline (wired or wireless)?

     

    Dexter