You can make backup configurations of the Orbi system for safe keeping and if a factory reset is needed:

https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System

Factory resets are a valid and some times necessary troubleshooting step.

danielrpa wrote:

Performing a factory reset is an absolutely horrendous suggestion. So we should lose all of our configuration work to fix this? How can anyone keep saying that in 2022? We are not in the Windows 95 days anymore.

Anyway - I fixed the problem by changing the names of all my attached devices. Given how consistent this problem was, I probably hit on the root cause for this issue.

Looking back on my records, I realized that the problem started happening when I began naming my devices with long names AND spaces. I renamed all my devices to use no more than 12 uppercase characters and NO SPACES. So my device names now look like MYPHONE or MAIN-ROKU.

This is far from ideal but the problem completely went away after all the name changes and a router reboot. I hope this helps some other people here - and I hope that, if confirmed, Netgear produces a permanent firmware fix.

Forum Discussion

VMDG480 and WG602v4