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Forum Discussion

Dustin_V's avatar
Dustin_V
NETGEAR Employee Retired
Jun 12, 2018

We've unlocked the potential of our WiFi Extenders by adding WiFi Mesh!

  Our latest firmware update allows users of our EX6400 and EX7300 extenders to enjoy the benefits of WiFi Mesh! With a single WiFi Network Name and Smart Roaming, you can create a whole hom...
Features
Firmware
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jun 14, 2018

Hi Frankelken,

 

Welcome to the community.

 

To enjoy Mesh benefits, please make sure you enable one WiFi name on your extender and connect all your wireless devices to the router’s SSID. For instructions, click on link below:

 

https://kb.netgear.com/000044732/How-do-I-enable-or-disable-One-WiFi-Name-on-my-Nighthawk-X6S-Tri-band-WiFi-Range-Extender

 

Also, make sure your extender is updated to the latest FW version.

 

https://kb.netgear.com/000045264/How-do-I-update-the-firmware-on-my-Nighthawk-Mesh-WiFi-Range-Extender

 

Regards,

 

Dexter

Community Team

Dstorm323's avatar
Dstorm323
Aspirant
Jun 16, 2018

I'm having the same issue.  I saved the firmware update V1.0.2.136 to my desktop but when I try to upload it I get an error message telling me the firmware file is incorrect.  I also notice the file path name to be C:\FAKEPATH\EX7300-EX6400-V....

 

My current firmware version is V1.0.1.78.  When I use the Genie to check for a firmware update online it's tellin me I have the latest version.

  • TigerTiger's avatar
    TigerTiger
    Tutor
    Jun 18, 2018

    Had similar issue.

    I unzipped the file into a folder.  Copied the larger file to my desktop (not the one that looks like a website...that was an instruction page in my case),and pasted the larger unzipped file it the "Browse box" on the firmware upgrade spot.

     

    I also did a factory reset as directed (red print lines), used WPS to router and it seems to work.  But my  2.4 and 5 Ghz LEDs are off (the power and WPS LEDs are lit).  Is this the way it should be?  That's my question to all.

     

    Thanks.

     

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Jun 21, 2018

      Hi TigerTiger,

       

      Welcome to the community!

       

      1. To confirm, is the model number of your device the EX7300? If yes, that model does not have a 2.4GHz and 5GHz LED.

      2. Are you referring to the router and client LED described on page 6 of the user manual on this link?

       

      Regards,

       

      Dexter

      Community Team

      • TigerTiger's avatar
        TigerTiger
        Tutor
        Jun 21, 2018

        Thank you for your reply.

         

        Never looked carefully at the EX7300 as I also  use an EX7500 which has an abundance of LEDs.

         

        Actually, it’s the “Router” LED and the 2 arrows that are unlit (not even amber) and the "Client" Link LED is solid green.

         

        Now that I’ve paid attention to these details, does this indicate normal Mesh operation?

         

        Thank you, again.