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Forum Discussion
We've unlocked the potential of our WiFi Extenders by adding WiFi Mesh!
Our latest firmware update allows users of our EX6400 and EX7300 extenders to enjoy the benefits of WiFi Mesh! With a single WiFi Network Name and Smart Roaming, you can create a whole hom...
I'm having the same issue. I saved the firmware update V1.0.2.136 to my desktop but when I try to upload it I get an error message telling me the firmware file is incorrect. I also notice the file path name to be C:\FAKEPATH\EX7300-EX6400-V....
My current firmware version is V1.0.1.78. When I use the Genie to check for a firmware update online it's tellin me I have the latest version.
Had similar issue.
I unzipped the file into a folder. Copied the larger file to my desktop (not the one that looks like a website...that was an instruction page in my case),and pasted the larger unzipped file it the "Browse box" on the firmware upgrade spot.
I also did a factory reset as directed (red print lines), used WPS to router and it seems to work. But my 2.4 and 5 Ghz LEDs are off (the power and WPS LEDs are lit). Is this the way it should be? That's my question to all.
Thanks.