WiFi Extender AC750 Model No. EX3110

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john_r_teague wrote:
Can I please have a phone number to call, in Australia, so I can phone to ask some questions to get my Netgear WiFi Extender connected to my new Router/modem (which has a new Network Name and Password)?

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I doubt if there is a phone number. (And stay away from any you find with an Internet search, it will probably be a scam.) Netgears doesn't do support by phone. You start the process through the on-line system:

Support | NETGEAR

You might do better to try to sort things out here.

You could also check the documentation for your extender.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

That page will also have any software, firmware and drivers for your device, if they exist.

Begin with the Quick Start/Installation Guide.

There may also be some helpful videos on what to do.

You may have done that already. I can't tell from your message.

I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.

As the EX3110 is a wifi extender, you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities

What issues are you having? Sometimes its faster to go through the forum than it is trying to go through support