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Amirul7's avatar
Amirul7
Aspirant
Sep 09, 2019

Wifi Extender EXS6190

I've had this wifi extender for almost a year, but recently it's become very temperamental. Ever so often it turns off. Not connection dropouts, but literally turns off. I've tried updating the firmware, but it has no updates. How can I fix it, so it'll stop turning off randomly?

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 09, 2019

    I couldn't find any model number like that. Are you sure thats your model number?

    • Amirul7's avatar
      Amirul7
      Aspirant
      Sep 20, 2019
      Yes, it's model is that. It's an AC1200 Extender
    • Amirul7's avatar
      Amirul7
      Aspirant
      Sep 20, 2019
      This is what it looks like
      • plemans's avatar
        plemans
        Guru - Experienced User
        Sep 21, 2019

        I struggled to find info on this other than its sold by Telstra and made by netgear. 

        If you purchased through Telstra, I'd try opening a support ticket through them for possible replacement (if it came with a warranty?). 

        Usually if something is totally shutting of, something is going wrong or corrupt. I couldn't even find firmware either for you to try resetting or reloading firmware.  Makes it a challenge.