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Forum Discussion
Davidkay
Nov 22, 2020Aspirant
WiFi extender firmware thru nighthawk
Why does nighthawk tell me to update the firmware when I just installed it AND it upgraded firmware during that process. Plus the support for trying to update FW is sending me in circles. Their web pa...
Davidkay
Nov 23, 2020Aspirant
I followed the three step directions for setup. It said it updated firmware during the process.
Now, the nighthawk app says the firmware is not up to date.
I have tried reinstalling the app.
The extender seems to work, but I can’t get past the update request to check speed connected devices, etc.
I Went to router login.net, logged in as admin, but when it asks if I want to update firmware, there is a black button bar across the bottom, that I assume cuts off the y/n button.
Now, the nighthawk app says the firmware is not up to date.
I have tried reinstalling the app.
The extender seems to work, but I can’t get past the update request to check speed connected devices, etc.
I Went to router login.net, logged in as admin, but when it asks if I want to update firmware, there is a black button bar across the bottom, that I assume cuts off the y/n button.
plemans
Nov 23, 2020Guru - Experienced User
Davidkay wrote:
I followed the three step directions for setup. ---what three steps? It said it updated firmware during the process.
Now, the nighthawk app says the firmware is not up to date.---so what version are you on?
I have tried reinstalling the app.
The extender seems to work, but I can’t get past the update request to check speed connected devices, etc.
I Went to router login.net, logged in as admin, but when it asks if I want to update firmware, there is a black button bar across the bottom, that I assume cuts off the y/n button.---try a different device or browser? maybe its a browser issue.
And finally What extender are you using?
- DavidkayNov 23, 2020AspirantThe model name will not stay in the “recommended window”. It also does not appear in the scrolling menu.
It is AX 1800, hardware version is EAX15, firmware is V1.0.1.20.
I am using my IPhone for attempts since it is what was used to install the unit, so I think it is the browser is Safari.