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Timkathome's avatar
Timkathome
Tutor
Jul 12, 2020
Solved

WiFi extender N300

I can't connect any of my devices through my N300 WiFi extender, model EX2700. I followed the setup through wps which seems to have worked because the extender now shows on the list of available net...
  • plemans's avatar
    plemans
    Jul 12, 2020

    If you click on the support link I gave you, the 2nd video on the support site shows you how to use the installation wizard. 

Timkathome's avatar
Timkathome
Tutor
Jul 12, 2020
What/where is the installation wizard? Sorry if that's a really dumb question, as I said, I'm not at all technically minded...
plemans's avatar
plemans
Guru - Experienced User
Jul 12, 2020

If you click on the support link I gave you, the 2nd video on the support site shows you how to use the installation wizard. 

  • Timkathome's avatar
    Timkathome
    Tutor
    Jul 12, 2020

    Brilliant, that sorted it. Thanks for the guidance.

    If anyone's interested, it seems that the problems were caused when I first tried (unsuccessfully) to setup with WPS. That had changed the WiFi connection name so it wasn't then connecting me to the Netgear pages to register the extender and my home network. I just had to do the factory reset and then follow the video instructions and it all went smoothly.

    Thanks again for your help.

    Tim