Forum Discussion

Aspirant

Dec 20, 2020

Wifi Extender not connecting when plugged in ethernet port to laptop.

Hello! I just recently bought a AC1900 Nighthawk Mesh extender Model EX7000 for streaming my art. The goal was to set it up and use it the ethernet ports to have stable internet. I set it up and the ...

plemans

Guru - Experienced User

Dec 20, 2020

Melectro wrote:
hello!
My room mate has a Ubee Modem and a simple D-link router from the looks of it.-----Model numbers are important. Which ones? WPS was how I set it up.---WPS can get coded different between different manufacturers (ruins the point) so try a factory reset of the extender and install it using the installation assistant and NOT wps.
The firmware is the most "up to date" version according to mywifiext. Unsure where to find the specific one. ---the status page will say which version you're on.
Going to try plugging it in to my boyfriend's laptop and see the outcome!
Thank you again for helping out.

Melectro

Aspirant

Dec 20, 2020

My apologies!

The D-link is DIR-842

The Ubee is UBC1301

Firmware V1.0.1.90_1.0.156

Melectro
Aspirant
Dec 20, 2020
Also it seems now my ethernet cable will no longer work with the TP-link either now. So it could be something on my end
plemans
Guru - Experienced User
Dec 20, 2020
the Ubee is a modem/router/telphone service device. Plus you have the d-link acting as a router.
2 routers on 1 network with both in router mode can cause issues.