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Forum Discussion
Wifi extender not extending
My wifi extender randomly stopped extending the 5G wifi. I switched on smart connect by accident and that's what started all this mess. I switched it off but now my extender only does 2.4G even though...
The extender you linked is a mesh extender. Meaning in mesh mode, the 2.4ghz and 5ghz use the same exact ssid as the router. Its not that you don't have those networks, its that they're combined and rely on your devices (phone/tablet/etc) own roaming/band steering protocols to choose the appropriate device.
You can log in via the browser and disable this (make sure to manually change the ssid's after you disable it)