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Forum Discussion
WiFi extender stopped working
I just bought my NETGEAR WiFi extender today. I set it up and it worked great for about 2 hours then randomly stopped connecting. All the lights are green and on but every time I try to connect a device it says their is no internet connection. (The actual WiFi is working fine just not the extender)
1 Reply
What router are you using? firmware on router?
Firmware on extender? If you need to update it, make sure to do it over a hardwired connection and to reset it afterward.
If you hardwire into the extender, does the internet work?
Have you tried changing the wifi channels on the primary router? The Ex2700 is a single band 2.4ghz extender. If there's interference it can cause problems. Changing to a less congested wireless channel can help. 1-6-11 is recommended.
Here's your support page with manuals, firmware, and troubleshooting.
https://www.netgear.com/support/product/EX2700.aspx
