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Forum Discussion
PAULREVEERE
Nov 23, 2019Follower
WiFi Extender
I have had this extended working for several months. Today it is connected but saying no internet. I have reset it several times. Still will not work. Any help?
plemans
Nov 23, 2019Guru - Experienced User
What are all the led's on it doing?
What router is it connecting to?
Firmware on the extender?
When you say you reset it, are you talking you factory reset it or you rebooted it? many say they reset when they've actually rebooted.
Sometimes you need to go back through setup as something changed with the primary router and the extender needs to be re-setup.
You could either factory reset it by holding reset for 7-10 seconds or you could log into the extender and go back through the setup process.
Here's your support site with manuals, firmware, install guides. Keep in mind that there's 2 versions of the ex6100 so select your correct version.