NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WiFi extender/model# EAX20
Can't connect
Alphonz If you'll start your own thread, I'll be happy to help. this keeps your info seperate from the OP's info to reduce confusion.
Laexpo some more info is needed for your issue.
what router are you connecting to?
firmware on the extender?
Did you set it up using wps or using the installation assistant?
Hi the Router is Az-tech which is provided by the service provider. The extender firmware is the latest on the Netgear support web .36. The setup was via the Nighthawk app and mywifiext with the pc tethered to the extender. Switched between both multiple times. Also checked the router is not bridged’ mode.
Alphonz wrote:
Hi the Router is Az-tech which is provided by the service provider. ---which one? A model number helps. Some routers are locked down or designed for mesh and need certain seetings changed/disabled to function with extenders. Its why we ask for the router when troubleshooting. AZ-Tech is like telling a mechanic when he asks for car model that its a Ford. They make many different models and each is different. The extender firmware is the latest on the Netgear support web .36. The setup was via the Nighthawk app and mywifiext with the pc tethered to the extender. Switched between both multiple times. Also checked the router is not bridged’ mode.