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Forum Discussion
WiFi extenders suddenly stopped working
This issue started a few days ago. My PC is connected to the internet via ethernet which goes to a Wifi extender in my room. My PC doesn't have WiFi capabilities and I can't hook directly to the route...
Hi Guys,
Good day!
Welcome to NETGEAR Community!
Thank you for reaching out. We are sorry to hear about your experience with the extender. May we know what are the models of your wireless extenders so we can isolate the issue?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
Same issue here. I have the MK63S AX1800 Router with 2 satellite extenders. I unplugged and rebooted the router and the 2 extenders multiple times and even reset and attempted to set the entire system up again with no luck. It is just 8 months old.
What makes it worse is that when I attempted to get support through the app, it shows my warranty is through May 14, 2022 but gives me no way to actually communicate with Netgear to get support. Please help.