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Forum Discussion
WIFI Mesh Extender Troubleshooting
I have an AC750 dual band range WiFi Mesh Extender. It has been working great up until this weekend. The power button is now a steady red light. I tried unplugging but when I replug it is just solid red again. There are no other lights lit on the extender. Any ideas or suggestions as to what is going on or how to fix it? Thanks.
2 Replies
Try a factory reset. PUsh and hold reset for up to 30 seconds. If that doesn't help, you can try recoving it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
AC750 dual band range WiFi Mesh Extender
It would help to know the specific model number of this WiFi Extender. (AC750 is a term relating to a marketing concept of "speed". The actual product number printed on the label is more relevant)
A basic troubleshooting technique is to swap the power supply on the defective unit with a similar power supply known to be working. Of course, if this WiFi Extender is the type that plugs directly into an electrical outlet, that is not possible to do.
