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Forum Discussion
htsebay
Nov 12, 2019Aspirant
WiFi Range Extender
We have ATT DSL service where we live. B90-755025-15 is the model number of the netgear modem supplied for the service. Our old unit died (att modem), and I have been trying with little success ...
plemans
Nov 12, 2019Guru - Experienced User
The B90-755025-15 is a att device. Not a netgear device.
The EX6400 is. When you got your new modem, did you factory reset the EX6400 and reinstall from factory?
That's what I'd try first as maybe something is different about the ATT dsl modem/router.
Push and hold reset on the EX6400 (while powered up) for 7-10 seconds or until the lights change. Then go through the setup process. You can either try using the wps method or the manual install method. I'll link to the support site with the install guides, manual with more details, and firmware. There's more than 1 version of the EX6400 so make sure you select the correct one.
- htsebayNov 12, 2019Aspirant
Yes, I did the factory reset, and yes that is the right model number. I still have the box for the range extender, and both models came up when I looked at the support section. The reason I said the ATT model number for modem was netgear was because of the sticker on the back has the netgear logo on it. I guess they make one special for this application.
I will continue to try the different security options, and I see if one works.
Thank you.
- plemansNov 12, 2019Guru - Experienced User
I think that's the netgear 7750 that runs your ISP's software on it? Not 100% as I've never had interaction with them.
Its an older N300 dsl modem/router device. Reading the forums and posts, depending on the isp's software, it can have some issues. As well as its wireless isn't anything to brag about being a N300.
What I'd do? Place the EX6400 in AP (access point) mode and hardwire it to the router. The router only has 10/100mbps ports but that should be adequate if you're on dsl. The wireless on the EX6400 should be significantly better than the att dsl router. Plus its dual band. It might cover that area you're trying to reach without even needing to add an extender.