I've got an AX1800 connected to my Nighthawk mesh network & cannot get anything to connect via the LAN ports on it.WHY?!?!?Before I 'upgraded' to this mesh system, I had a WN2000RPT that was connected to a WNDR3700v5 that worked all the time, every time.The wired computer isn't getting an IP address (which it had no problem with on the old stuff!) - is there some place that I need to change settings to allow DHCP to pass through to it? I didn't see any option to have the AX1800 act as a DHCP server...

Sorry about all the missing info, but I have a Nighthawk Advanced Whole Home Mesh WiFi 6 System (MK72)– AX3000 Router with 1 Satellite Extender & an EAX20 range extender.The Nighthawk system, IIRC, I set up using the phone app.I bought the EAX20 to set up on my workbench in the garage for when I have to set up Point of Sale computers & I set that up my logging into it via the IP address, which brings another question, how can I give that a static address?I'm way beyond the 90 day support window, so I find myself here.Everything has the latest firmware, too.One other thing, the phone app seems to keep every single computer or device that has ever connected to it in the device manager, while it only shows 8 devices connected, there are 70 other devices listed in there that show as being offline. I have deleted the app, along with the data & reinstalled, but all that stuff remains.How do I get rid of it & keep it from coming back?Thanks!

EAX20 is not hard wired in - if I had a cable drop out there, I would have just plugged everything into a switch & been done with it. Access point would have required a cable to it, right?Status page shows Your WiFi extender connection is up and running.Firmware version on router & satellite is V1.0.3.34, extender is V1.0.1.64_1.0.104The house is about 2000 sq ft & everything is less than 50 ft apart, separated by sheetrock walls,

I have reset the thing to factory settings & started over & STILL NO LAN CONNECTIONS - WHY? What would fastlane have to do with it?I had read in other posts about this issue that the LAN ports don't work over 5GHz, so I used that (fastlane) to try different combinations & eventually setting everything on the extender to be running at 2.4, but it can't connect to my router at 2.4GHzThe LAN light on the extender is solid & I've even tried assigning a static address to the computer.

Properly identifying your devices can help. AX1800 is a speed, not a model. So you put you have a mesh system too. So what router/mesh system do you have? What AX1800 did you add? A router? A satellite? An extender? And how did you set it up? Using the app? using the installation assistant through the browser? Using push button setup? Details are key and we're not there to see what you have and what you've done so make sure to be detailed. Also, if its a new device, you have a 90 days of support free that you can call in and use.

mikey59 wrote: Sorry about all the missing info, but I have a Nighthawk Advanced Whole Home Mesh WiFi 6 System (MK72)– AX3000 Router with 1 Satellite Extender & an EAX20 range extender. The Nighthawk system, IIRC, I set up using the phone app. I bought the EAX20 to set up on my workbench in the garage for when I have to set up Point of Sale computers & I set that up my logging into it via the IP address,---> is it hardwired in? If so, did you set it up in access point mode? Or is it in extender mode with it separated by some distance? what does its status page show? which brings another question, how can I give that a static address?--->You'd do that in the MK73's setup page. I'd probably just use a reserved IP address. Easier to setup Everything has the latest firmware, too.---Does it? Tough to know 100% as the auto-updates don't always have the latest. Without numbers and looking it up, I'm never confident of that. One other thing, the phone app seems to keep every single computer or device that has ever connected to it in the device manager, while it only shows 8 devices connected, there are 70 other devices listed in there that show as being offline. I have deleted the app, along with the data & reinstalled, but all that stuff remains. How do I get rid of it & keep it from coming back?---> its a bit of a bunk system. You have to basically reset the whole system. I prefer to just use the GUI for management. Thanks!

Wired connections to AX1800 not working...

12 Replies

plemans
Guru - Experienced User
Jan 30, 2024
Properly identifying your devices can help.

AX1800 is a speed, not a model.

So you put you have a mesh system too.

So what router/mesh system do you have?

What AX1800 did you add? A router? A satellite? An extender?

And how did you set it up? Using the app? using the installation assistant through the browser?

Using push button setup?

Details are key and we're not there to see what you have and what you've done so make sure to be detailed.
Also, if its a new device, you have a 90 days of support free that you can call in and use.
- mikey59
  Guide
  Jan 31, 2024
  Sorry about all the missing info, but I have a Nighthawk Advanced Whole Home Mesh WiFi 6 System (MK72)– AX3000 Router with 1 Satellite Extender & an EAX20 range extender.
  The Nighthawk system, IIRC, I set up using the phone app.
  I bought the EAX20 to set up on my workbench in the garage for when I have to set up Point of Sale computers & I set that up my logging into it via the IP address, which brings another question, how can I give that a static address?
  I'm way beyond the 90 day support window, so I find myself here.
  Everything has the latest firmware, too.
  One other thing, the phone app seems to keep every single computer or device that has ever connected to it in the device manager, while it only shows 8 devices connected, there are 70 other devices listed in there that show as being offline. I have deleted the app, along with the data & reinstalled, but all that stuff remains.
  How do I get rid of it & keep it from coming back?
  Thanks!
  - plemans
    Guru - Experienced User
    Jan 31, 2024
    mikey59 wrote:
    
    Sorry about all the missing info, but I have a Nighthawk Advanced Whole Home Mesh WiFi 6 System (MK72)– AX3000 Router with 1 Satellite Extender & an EAX20 range extender.
    
    The Nighthawk system, IIRC, I set up using the phone app.
    
    I bought the EAX20 to set up on my workbench in the garage for when I have to set up Point of Sale computers & I set that up my logging into it via the IP address,---> is it hardwired in? If so, did you set it up in access point mode? Or is it in extender mode with it separated by some distance? what does its status page show? which brings another question, how can I give that a static address?--->You'd do that in the MK73's setup page. I'd probably just use a reserved IP address. Easier to setup
    
    Everything has the latest firmware, too.---Does it? Tough to know 100% as the auto-updates don't always have the latest. Without numbers and looking it up, I'm never confident of that.
    
    One other thing, the phone app seems to keep every single computer or device that has ever connected to it in the device manager, while it only shows 8 devices connected, there are 70 other devices listed in there that show as being offline. I have deleted the app, along with the data & reinstalled, but all that stuff remains.
    
    How do I get rid of it & keep it from coming back?---> its a bit of a bunk system. You have to basically reset the whole system. I prefer to just use the GUI for management.
    
    Thanks!

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Wired connections to AX1800 not working...