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Forum Discussion
rpz620
Nov 09, 2010Aspirant
WN2000RPT - Internet Access Keeps Dropping
All of my devices can continually access the WN2000RPT device and access the local network as well as the internet. However, after some time, the internet connection drops for the repeater only - I c...
tc26
Jun 28, 2011Novice
I have installed two WN2000RPT's for two different clients both with AT&T Uverse gateways (2wire). The first installation appeared to work just fine but the client was only using it to get an iPad connected.
The second WN2000RPT installation for another client has been having all sorts of problems staying connected to the internet. It will work for a while and then lose connectivity. The problem seems to be between the extender and the router. I can always ping or browse to the extender but can't always make it all the way to the router. I have tried updating the firmware on the extender, changing the router channel and of course talking to Netgear technical support. Netgear support has not been able to come up with a solution.
Something I have noticed is that the laptops I have tested that keep dropping the internet connection are Windows 7. I have not had any problems with my personal laptop running Windows XP. After discovering this I went back over to the location where I installed the first WN2000RPT and tested a Windows 7 laptop and guess what? Yep, it started dropping the internet connection.
Has anyone else noticed that the problem seems to be with machines running Windows 7? I really think this is a firmware problem with the WN2000RPT.
The second WN2000RPT installation for another client has been having all sorts of problems staying connected to the internet. It will work for a while and then lose connectivity. The problem seems to be between the extender and the router. I can always ping or browse to the extender but can't always make it all the way to the router. I have tried updating the firmware on the extender, changing the router channel and of course talking to Netgear technical support. Netgear support has not been able to come up with a solution.
Something I have noticed is that the laptops I have tested that keep dropping the internet connection are Windows 7. I have not had any problems with my personal laptop running Windows XP. After discovering this I went back over to the location where I installed the first WN2000RPT and tested a Windows 7 laptop and guess what? Yep, it started dropping the internet connection.
Has anyone else noticed that the problem seems to be with machines running Windows 7? I really think this is a firmware problem with the WN2000RPT.