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Forum Discussion
rpz620
Nov 09, 2010Aspirant
WN2000RPT - Internet Access Keeps Dropping
All of my devices can continually access the WN2000RPT device and access the local network as well as the internet. However, after some time, the internet connection drops for the repeater only - I c...
MarkusM13
Jul 07, 2011Aspirant
I am also experiencing the same problems as many others...
Here is an email I have sent to Netgear support this morning - thought I would paste on here as well just in case anyone has any other solutions
"PROBLEM: Internet connection on the WN2000rpt drops out at least once a day.
I am experiencing what many other users seem to be experiencing with this device (see http://forum1.netgear.com/showthread.php?t=57989&page=6).
When the unit has been rebooted (ie turned off and on again) it functions beautifully for a limited time, however as time goes on and for some unknown reason it bizarely loses its conection to the internet. The connection to the internet with the router remain it is just that the WN2000RPT seems to loose its connection.
This is confirmed as when i connect back to my router (WN3700), that still is an internet conection.
I have done the folowing with the aim of trying to fix the problem:
- Updated to the latests firmware
V1.0.1.20
- Reserved on the router IP addresses to all items on the network (including the WN2000RPT).
- restricted wireless access to only those items on the network that I have given permission for.
- Tried changing the RIP Version (in Lan set-up) from disabled to RIP_2B (or RIP_2M can't remember now but it was a suggestions from someone's post on the forum) - but this severly slowed down my system so I changed it back to disabled
- Changed the security settings to WPA2-PSK [AES] only
Though the above has given a little more stability (ie instead of rebooting the Wn2000RPT twice a day, I now only need to reboot it once a day), it still seems to have the same problem.
Things I have noticed in completing the above:
- when a new wireless item was in the network that hadnt already been added to the list (eg an Iphone) it would apear on the router list with the MAC address of the WN2000RPT?? - not certain if this was normal but it struck me as a little weird.
- A usual trigger for when the WN2000RPT will lose it connection seems to be when another wireless item wants to access the network (usually either the Windows7 64bit laptop, the Apple 3Gs iPhone and occassionally a Win7 32bit laptop).
Items that connected wirelessly to the network are:
1. Windows 7 32bit Sony Vaio Laptop
2. Windows 7 64bit Toshiba laptop
3. iPhone 3Gs
4. Apple TV2
Please help and provide a solution ASAP as this is very frustrating."
Here is an email I have sent to Netgear support this morning - thought I would paste on here as well just in case anyone has any other solutions
"PROBLEM: Internet connection on the WN2000rpt drops out at least once a day.
I am experiencing what many other users seem to be experiencing with this device (see http://forum1.netgear.com/showthread.php?t=57989&page=6).
When the unit has been rebooted (ie turned off and on again) it functions beautifully for a limited time, however as time goes on and for some unknown reason it bizarely loses its conection to the internet. The connection to the internet with the router remain it is just that the WN2000RPT seems to loose its connection.
This is confirmed as when i connect back to my router (WN3700), that still is an internet conection.
I have done the folowing with the aim of trying to fix the problem:
- Updated to the latests firmware
V1.0.1.20
- Reserved on the router IP addresses to all items on the network (including the WN2000RPT).
- restricted wireless access to only those items on the network that I have given permission for.
- Tried changing the RIP Version (in Lan set-up) from disabled to RIP_2B (or RIP_2M can't remember now but it was a suggestions from someone's post on the forum) - but this severly slowed down my system so I changed it back to disabled
- Changed the security settings to WPA2-PSK [AES] only
Though the above has given a little more stability (ie instead of rebooting the Wn2000RPT twice a day, I now only need to reboot it once a day), it still seems to have the same problem.
Things I have noticed in completing the above:
- when a new wireless item was in the network that hadnt already been added to the list (eg an Iphone) it would apear on the router list with the MAC address of the WN2000RPT?? - not certain if this was normal but it struck me as a little weird.
- A usual trigger for when the WN2000RPT will lose it connection seems to be when another wireless item wants to access the network (usually either the Windows7 64bit laptop, the Apple 3Gs iPhone and occassionally a Win7 32bit laptop).
Items that connected wirelessly to the network are:
1. Windows 7 32bit Sony Vaio Laptop
2. Windows 7 64bit Toshiba laptop
3. iPhone 3Gs
4. Apple TV2
Please help and provide a solution ASAP as this is very frustrating."