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Forum Discussion
rpz620
Nov 09, 2010Aspirant
WN2000RPT - Internet Access Keeps Dropping
All of my devices can continually access the WN2000RPT device and access the local network as well as the internet. However, after some time, the internet connection drops for the repeater only - I c...
mrdotson
Dec 20, 2012Aspirant
Ondart wrote: I have resolved this issue. My Netgear WN2000RPT Bridge would disconnect randomly from my DLink DGL-4500 Wireless Router. The lights on the bridge always stayed green when this happened and it would occur about every hour more or less. All wireless and wired devices on the bridge would still be able to ping each other but no internet access was available. All wireless and wired devices on the Netgear router could ping each other and could access the Internet. The connection between the bridge and the router was the problem.
Looking at the router statistics, i was able to tell that the bridge MAC address was registered properly on the router as an active connection but the connection was not functional. I decided to start changing the Wireless Channels, there are 12 channels in the 2.4 GHz band for 802.11N. I started with channel 1 and I was suddenly able to ping a device on the bridge. I began with copying a 100MB file over the bridge to the remote device. Within 5 min, the connection would drop. I kept changing the channel until the bridge stopped disconnecting. I ended up setting the router to "Auto Channel Scan". This also worked so I left it at that. It's been up 24 hours now with heavy traffic over the bridge and no drops.
I found another problem and this is likely the root cause. I have an RF Logitech MX mouse and RF keyboard. Mousing around was intermittently jerky and keys would not consistently function properly when heavy traffic, i.e. copying a 100MB file over the bridge, was performed. I changed the router to each of the 12 channels on the 2.4GHz band with no change. When the traffic was low from the router to the bridge, the keyboard and mouse issues would go away. So i have a conflict on the 2.4 GHz band and the darn Logitech RF devices are not channel configurable unfortunately. I don't want to replace my $180 keyboard/mouse combo so I am not sure what to do about it yet.
Here are a few other things I did during troubleshooting that may also be of some help:
- Turn off DHCP on the Bridge (http://www.mywifiext.net/cgi-bin/hidden_dhcpd.html)
- Configure the Bridge with a Static IP address, i.e. 192.168.0.10.
- Change the wireless range on the Router to something like 192.168.0.100 - 192.168.0.200 for DHCP clients and set the Bridge to use a range of 192.168.0.201 - 192.168.0.254. This will prevent DHCP IP conflicts.
- Hard code devices that you want to have the same IP addresses in the lower range on the router, i.e. 291.168.0.2 - 192.168.0.99 for example.
Anyway, I struggled with all this and these changes resolved my problems. I hope this can help others with the same issue.
Got any ideas about my RF keyboard conflict? Please speak up!
Joe
This posting was so helpful. By the time I realized how difficult it was to get my bridge to work with my home network, the Staples return period had expired. So I was stuck with having to make the WN2000RPT bridge work or buy another one. Setting the static IPs was the key. Also, my security settings on my router was causing the initial problem with the broadcast range. When I changed my security settings on the router so that it was set for AES and TKIP, the range doubled immediately. However, my laptop, which I purchased back in 2005 or 2006, wouldn't connect with those router security settings. I reserved the first 100 IP addresses in the router and reserved the next 50 IPs in the bridge. I also assigned the bridge a static IP of ....10. I also change the security settings on the bridge so that the laptop could connect to it. By changing the settings, I was able to move the bridge to the ideal location, my living room, where I had the worst connection problem (about 1 to 2 bars with original router settings), connect my laptop at a speed of 54 to 48 Mbps to the bridge, and use the bridge Ethernet ports to hookup my DirecTV DVR and my Blu Ray device. Life is finally good. It has been more than 24 hours and none of the problems I was getting: Unable to connect laptop to bridge or router when security settings were optimal for wireless transmissions and unable to continually stream videos through Netflix without interruptions. Also, I connected my wireless gaming controller to my other DirecTV console and the bridge, and the stupid can no longer access playlist and DirecTV no longer connected to Internet messages stopped. So far, I'm in wireless heaven! Thank you so much!