All of my devices can continually access the WN2000RPT device and access the local network as well as the internet. However, after some time, the internet connection drops for the repeater only - I can still access the local network but not the internet.Is there a timeout or something that would cause it to lose it's connection? Seems that bouncing the repeater works, albeit temporarily.thanks.Ryan

I've done that but it didn't seem to help. I have put an old AP (WG102) on the router and am using that until NEtgear comes out with new firmware.

Yea!! This is getting annoying. I was watching the football game today and watched it cycle through the wifi lights every 5 min. Meaning it goes from green, to red, to orange and back to green. I can't figure it out. Can a mod maybe chime in here with a solution. I might return it since it hasn't been 30 days yet.

I've installed DD-WRT on this router (alternative firmware for those who don't know) and I still have a problem with internet access dropping. Usually after a day of stable connection.Specifically, the router completely freezes for about a minute at a time (completely unresponsive, even the configuration page/pings hang). Eventually it'll unfreeze and internet connectivity will resume. Until it freezes again. Usually physically rebooting the router staves off disconnection problems for about a day til it starts hanging again. And once it starts doing that, it'll continue to do it every 5 minutes or so until I physically restart it. Sometimes (but not always), soft rebooting (through the firmware) fixes the problem too. I'm guessing that netgear's firmware deals with this apparent freezing by automatically rebooting the router (which is why the lights flash for most of you when this happens).Turns out that DD-WRT developers have had trouble with this "bug" for YEARS and they still haven't figured it out, in addition to a few other Netgear routers. This leads me to believe that the problem is hardware and not software.

I have the same kind of problem. Check to see if there are duplicate ip or MAC addresses of devices connected to your router and WN2000RPT ? In my configuration, it does not seem to be a wi-fi link problem between the router and the WN2000RPT but rather some kind of conflict with the addresses the connected devices are getting. Netgear should really look into this problem and release firmware that passes on the MAC addresses properly.

agree on the need for a fix - it's basically a brick until they fix this.Is there a simple way to check? Assuming a reset of the repeater gets fresh IP's for all connected devices therefore leaving no conflicts until hours or days later when other devices come online.

WN2000RPT - Internet Access Keeps Dropping

192 Replies

LouB
Aspirant
Aug 15, 2011
misfet wrote:
My system has the latest firmware -- 1.0.1.2.0NA

I still get the problem of degradation over time and eventual disconnect require a restart.

Misfet,

I think the important part of the firmware upgrade is the one applied to the 3700v2 router. That is what was said to address the wireless disconnects. Obviously, you may have a different router and hence the problem may not be solved. Hope Netgear gets you a solution soon. The disconnects were certainly frustrating.

LouB
Rafal
Aspirant
Aug 17, 2011
Soon we should see new firmware that resolves disconnecting issue.

I was participating in disconnecting sorting out task and apparently Netgear has found a root cause and released beta firmware that solves disconnecting issue.

I'm connected to WN2000RPT and have not encountered any internet drops since I have loaded beta firmware (24h).
MastahGSi
Novice
Aug 19, 2011
I will be very anxious to this firmware release.
And hopefully it will be released soon.

Mine is working just as bad as all the other I read about in this thread.
I choose this one because the router I use is a Netgear as well; a 3700v2.
And because a colleague of mine recommended me the Netgear equipment.

Wireless printer isn't working properly.
I had to add a extender because my home is a new-build and apparently new homes these days are far better isolated.
Althought the router is placed in the centre of the house and is only straight-up 3 to 4 meters away from the extender.
Probably a newer iron framework is incapsulated in the concrete flooring.
Concha
Aspirant
Aug 23, 2011
Is there anyone who knows when an update to current firmware (with the connection-bug) will be released?
ikarys
Aspirant
Aug 24, 2011
I returned mine today. It actually fully failed... even a power cycle would not rectify it.

The guy at the shop said he had lots of people returning the wn2000rpt because of the same problem, and that pretty much all wn2000rpt's are faulty.

Anyway, I have replaced it with a WNR2200. It was $9 cheaper, and has a better range... and so far no bugs.
jolanda_blaauw
Aspirant
Aug 31, 2011
Hi all,

Just wanted to share this with you.

Like everyone of you I experienced the same problem. The WN2000RPT keeps dropping the internet access.
I bought mine last week and it happened a couple of times every day. The WN2000RPT came with firmware 1.0.1.20 so there was no update available.

Yesterday afternoon I found this firmware:

http://support.netgear.com/app/answers/detail/a_id/18851/session/L2F2LzEvdGltZS8xMzE0Nzc4ODY3L3NpZC82R1FaTFVDaw%3D%3D

The same version that was on my WN2000RPT but I installed it anyway.

Up till now no more problems with dropping the internet.
Don't know why but I'm happy

Regards
Jolanda from Holland
jolanda_blaauw
Aspirant
Aug 31, 2011
FYI I used the : For users outside Americas - World wide Version.

Jolanda from Holland

misfet wrote:
My system has the latest firmware -- 1.0.1.2.0NA I still get the problem of degradation over time and eventual disconnect require a restart.

OrionSeven

Novice

Sep 07, 2011

Rafal wrote:
Soon we should see new firmware that resolves disconnecting issue.

I was participating in disconnecting sorting out task and apparently Netgear has found a root cause and released beta firmware that solves disconnecting issue.

I'm connected to WN2000RPT and have not encountered any internet drops since I have loaded beta firmware (24h).

Rafal wrote:
Soon we should see new firmware that resolves disconnecting issue. I was participating in disconnecting sorting out task and apparently Netgear has found a root cause and released beta firmware that solves disconnecting issue. I'm connected to WN2000RPT and have not encountered any internet drops since I have loaded beta firmware (24h).

And how can one get this beta software? I've deployed two of these units and both are disconnecting all the time.

Hocus
Aspirant
Sep 20, 2011
I can confirm post above - kept getting the red led of shame every couple of hours and out of desperation downloaded the firmware from Netgear website even though it was same version - V1.0.1.20 - that came with device.

Since then no problems - been running for 112 hours now according to stats.

In the UK so running non-North America version.

Don't understand why it should make any difference but it apparently has.
chingkit27
Aspirant
Sep 23, 2011
is there anyone else that can confirm that the worldwide firmware v.V1.0.1.20 really works compared to the NA counterpart? :confused:

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WN2000RPT - Internet Access Keeps Dropping