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Forum Discussion
abeagley
Apr 03, 2012Follower
WN2000RPTv2 Connecting To Wireless Network But No Internet
I recently purchased a WN2000RPTv2 to extend the wireless in my house. I've ran through the setup multiple times with multiple browsers (IE, Firefox, and Safari). Each time it properly detects my home network and connects to it successfully (as shown in the Status page of the web admin interface).
The problem is devices connected via wireless to the new extended wireless SSID or connected to the 4 lan ports do not receive internet. I checked the IP configuration set by the DHCP server and it all looks legit.
Anyone else having this issue or know how to resolve?
The problem is devices connected via wireless to the new extended wireless SSID or connected to the 4 lan ports do not receive internet. I checked the IP configuration set by the DHCP server and it all looks legit.
Anyone else having this issue or know how to resolve?
21 Replies
- component10NoviceI seem to be having very similar problems to others. I purchased a WN20000RPTv2 to try to solve connectivity issues that I was having with my WGR614v7 wireless router. The WGR614v7 is working fine although wireless devices even close by seem to have difficulty connecting to it.
Despite the set up of the WN20000RPTv2 being a bit hit and miss, it eventually sparked into life and for a while we finally had good wireless internet access around the house. Then after about a week, suddenly all the wireless devices started asking for a username and password. Even my PCs that were hardwired via Ethernet to the WGR614v7 seemed to divert to the WN20000RPTv2 and ask for credentials. The only way round this was to completely unplug the WN20000RPTv2, after which I was fine but back to square one.
I then started over from scratch setting up the WN20000RPTv2. The WGR614v7 is still working fine and connects to the Internet and the WN20000RPTv2 finds the WGR614v7 no problem and connects up but will not connect to the internet and seems to loop round forcing me to run through setup again. I can even connect to the WN20000RPTv2 via http://192.168.1.250 from my wired PC (i.e. via the WGR614v7)
There seems to be no indication of why it won't connect to the Internet. If anyone can explain what I'm doing wrong, I'd really appreciate it. Thanks. - ap80AspirantMy problem with the WN2000RPTv2 was finally resolved by the US help phone line, by getting me to reboot the wireless router (not the repeater!). Suddenly the repeater worked.
- component10NoviceVery frustrating experience, I got some help from Netgear Support and this seemed to get everything working. However, about a week later, things were back to their old tricks. My main router seemed to stop working and nothing connecting through the WN2000RPTv2 would work anymore.
Before I got the WN2000RPTv2, the only thing that made a difference was changing the channel on the main router. When I did that this time, I found that all the wireless devices now are happy to connect up the the main router but not to the WN2000RPTv2 - all attempts fail to connect to that although it can be seen and has a strong signal.
Really am running out of both patience and ideas. Feel like I've just thrown good money after bad. - mradovanAspirantDitto here a few months later... Just got one of these extenders, the web interface bailed on me as soon as got it connected to the main router. After that, the device were connecting, but couldn't get IP address from DHCP. Tried lots of things, none helped. I got around it by allocating a static IP to all my devices, after which it all worked fine. However, that's not ideal and it's not supposed to malfunction like that out of the box. What chance does an ordinary consumer have to know where to put the IP, gateway, DNS, etc? Cannot blame it on the router, as it is also a Netgear (DGN2200) - so there should be no incompatibility...
- colinbutcherAspirantThe WN2000RPTv2 with firmware V1.1.0.12 will connect to an existing WiFi network and can give itself an IP address via DHCP, but won't pass on DHCP requests from client devices (either wireless or wired) that attempt to connect via the WN2000RPTv2.
I manually configured the IPV4 address for the WN2000RPTv2 having identified which IP address was being handed out by DHCP server and then logging into the WN2000RPTv2 from a locally connected PC using one of the four 10/100 ports and a manually allocated IPV4 address.
Even with a non-DHCP address for the WN2000RPTv2 any client devices connecting via the WN2000RPTv2 still have the same problem (fail to get a DHCP address from the DHCP server), so need to have their IPv4 addresses etc. configured manually.
This makes the WN2000RPTv2 difficult to use for people without good network knowledge.
What should happen is that a client device should have its MAC address forwarded as part of the DHCP request packet to the primary wireless access point, which should in turn pass the DHCP request along to the DHCP server, which should then pass back the necessary set of information (IP address, gateway address, etc.) . The WN2000RPTv2 does not seem to be forwarding DHCP requests or responses for client devices attached via the WN2000RPTv2, either wired or wirelessly. - 777driverAspirantI purchased the same extender today and have spent 3 hours messing about with it trying to get it to connect to the internet.
I can connect to it with my laptop but do not get an internet connection.
Both my galaxy tab and samsung galaxy 2 phone both connect and work fine.
Its not acceptable to have to mess around like this, its not doing what its designed to do, so I will take it back , get a refund and try something more user friendly. - Smiler1AspirantI bought one of these in Dec 2012. I've wasted HOURS messing around with it trying to solve the wireless internet dropping issue.
After 3 sessions with the monkeys on live chat support, still no solution.
All they do is read from a crib sheet.
I'm returning this pile of shite to the vendor & I'll NEVER EVER but anything from Netgear again. - MkunianskyAspirantMy primary TP-LINK brand router was configured with the wrong encryption protocol, and that was the reason I could not connect.
Logged into the primary router, and while checking wireless security noticed a helpful note "don't use TKIP encryption if router operates in N... Mode, because they are not compatible". ( then why is it an option for N? I would ask )
Anyway, changed the encryption mode on the Primary router to AES, and everything magically connected without even resetting any of the devices. - rvoithAspirantAs a whole bunch of people, I have also spent several hours trying to get my WN2000RPTv2 to play with my WNDR3700v2 router.
The problem seems to be that the WN2000RPTv2 won't pay proper attention to different router setups. My main router's DHCP gives out IP adresses in the range 192.168.100.1 to 192.168.100.254. No matter what I try to set WN2000RPTv2 to, I will either force itself to 192.168.1.250 and subset 255.255.0.0. Clearly this won't work. - rvoithAspirantI generally don't like to broadcast my SSID, and for all previous experiences, that has worked just fine. My family and friends has been informed about my (hidden) SSID and passphrase, and everyone has been able to connect to my main WNDR3700-router.
Yesterday I burned some good hours trying to get my WN2000RPTv2 up and running. WPS was of course tried, but didn't work.
The first error I saw, was the absolute requirement of having an plain vanilla IP range structure on my net. I happend to have 192.168.100.x and shame on me, that won't work! So after rearranging my IP-structure to 192.168.1.x I could get the WN2000RPTv2 to attach to my network. However, it wouldn't connect to the internet! Not until I defined the static IP adress, gateway and primary DNS.
Today everything was down on the WN2000RPTv2! The only thing I did as the last operation yesterday evening, was to turn off the SSID broadcasting on my main router. After re-installing everything today on the WN2000RPTv2, I still couldn't get it work. Then it came to me - perhaps the WN2000RPTv2 needs to see the main SSID?!? I haven't seen anything like "Connect even if the network is not broadcasting it's name (SSID)" on the WN2000RPTv2, so perhaps it can't connect to a hidden SSID?!?! Turning on the broadcast of my SSID on WNDR3700, and voilá - The WN2000RPTv2 got connection instantly!
Summary
1. Ensure your IP subnet structure is based on 192.168.1.x
2. Ensure your main router's SSID is broadcasting
I haven't tried, but I bet even WPS works now.
Hopefully this may save some time for some users!
PS! Not impressed with the software quality of the WN2000RPTv2. Isn't it pretty common that users hide their SSID? I certainly look like the "super-noob of my street" with both my main SSID and SSID+Ext visible! And why bother with having the fields accepting IP adresses accept anything but the last digit? Don't even expose the options to the user if he/she can't use them anyway! Finally, why not expose the hidden pages like www.mywifiext.net/cgi-bin/hidden_dhcpd.html in the menu so everybody doesn't have to be a configuration-god to use them?