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Forum Discussion

Mark_T_H's avatar
Mark_T_H
Tutor
Oct 10, 2018

WN2500RP firmware update broke WiFi connectivity

    After performing WN2500RP firmware update, the device is no longer visible on the network and is no longer accessable via WiFi.  The Range Extender device does turn on with green power and Wi...
Firmware
DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 23, 2018

Hi Mark_T_H,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

Mark_T_H's avatar
Mark_T_H
Tutor
Oct 23, 2018

Okay, thanks for sending a message to my inbox.  I don't see anything here in the NetGear Community inbox other than the message that says you sent me one.  I checked my company e-mail inbox, and there's nothing there other than one message that says Dexter sent me a private message and another that says Dexter mentioned me in a post(!).

Maybe I'm moving faster than the internet is, or messages are moving at snail-mail speed.  Either way, I'm looking forward to some help to get our range extender functional again...

Thanks,
-Mark

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Oct 27, 2018
    Mark_T_H wrote:

    Okay, thanks for sending a message to my inbox.  I don't see anything here in the NetGear Community inbox other than the message that says you sent me one.  I checked my company e-mail inbox, and there's nothing there other than one message that says Dexter sent me a private message and another that says Dexter mentioned me in a post(!).

     

    There is an envelope icon in the upper right of the forum (next to your username).  Click on that, and you will get into the private message facility.