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Forum Discussion

Southcanuck's avatar
Southcanuck
Follower
Jan 02, 2021

WN2500RP not connecting to internet but connects to router

I recently upgraded my Xfinity Comcast router from 200 MBPS to a new router with 1000 MBPS and I also have Ring doorbells and camers.  The front door is on the Ring doorbell which worked fine before ...
plemans's avatar
plemans
Guru - Experienced User
Jan 02, 2021

which comcast router is it? 

During install of the extenders, did you setup using WPS? If so, factory reset the extenders and reinstall them using the installation assistant. 

Nippalz's avatar
Nippalz
Aspirant
Jun 15, 2021

I have this exact same issue.  Used the installer to connect to the wifi.  Connects and shows zero service.  Any updates?  Firmware is also updated

plemans wrote:

which comcast router is it? 

During install of the extenders, did you setup using WPS? If so, factory reset the extenders and reinstall them using the installation assistant. 

 

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jun 15, 2021

    Nippalz Please start your own thread instead of jumping in on someone elses and we're happy to help. 

    Include the details from your setup and where its failing in the process. The more details the better.