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Forum Discussion

Tulika's avatar
Tulika
Tutor
Apr 17, 2020

WN3000RP ViH2 Extender

I have changed my wifi/ service provider. However my extender is set for the old provider. How do i reset it to pick up the new provider?
Tulika's avatar
Tulika
Tutor
Apr 19, 2020

I reset the extender and followed the set up guidelines. But now i have lost Wifi from the router too. The message says no internet available. Please suggest what i could do to resole it.

plemans's avatar
plemans
Guru - Experienced User
Apr 20, 2020

So with the extender powered off, your internet isn't working on your primary router? 

 

  • Tulika's avatar
    Tulika
    Tutor
    Apr 20, 2020

    Unfortunately, the router shows no internet, even when the extender is switched off.

    • plemans's avatar
      plemans
      Guru - Experienced User
      Apr 20, 2020

      But somehow this is an extender issue? 

      It sounds like you're router isn't functioning properly. 

      When the extender is off, its doing nothing to the router. That's all the router. 

      • Tulika's avatar
        Tulika
        Tutor
        Apr 20, 2020

        The router was working before i set up the extender.