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Forum Discussion
normanstein
Oct 28, 2019Aspirant
WN3000rpV.3
Hello, My Netgear wifi extender had been working until a short while ago when my internet provider, Orange_ (I live in France)_changed the password for my modem which is Livebox2. Since then my wifi...
normanstein
Oct 31, 2019Aspirant
Thanks for your reply. I've been struggling ever since to implement the suggestions but the struggle continues. Here's the situation. I went to the factory reset method and then started over. After reinstalling the extender I then connected to my Livebox. The livebox came with its own password which is 26 digits. Recerntly Orange announced that they had changed the passwords so that only the first eight digits would be used. Nevertheless, after the factory reset and reinstallationof the extender, I can only connect to the extender with the full 26 digit password which is no longer the password to the Livebox. I can't find a way to get them in sync. Can you suggest anything?
Thanks, Norman Stein
plemans
Oct 31, 2019Guru - Experienced User
I'd factory reset both devices and restart from stock. the livebox2 isn't known for being a great device. it might take both devices starting from factory to get it working right.
if you're extender is remembering ssid passwords, it wasn't set back to factory. You can go through the extenders menu to set back to factory. Some people have better results this way.
- normansteinNov 01, 2019Aspirant
Thanks for your reply plemans but I still need help. I'm trying to do the process using an ethernet cable but there are immediately two things I don't know. The first is where to plug the other end of the ethernet cable in, i.e. into the computer, in which case I have to disconnect the Livebox, or into the Livebox, which something I read on the Netgear site says not to do. Can you please advise me?
Thanks, normanstein
- plemansNov 01, 2019Guru - Experienced User
hardwire your computer to the extender setup. it tends to make setup smoother and have less issues.
- normansteinNov 01, 2019Aspirant
That's exactly what I'm asking about. How do I hardwire my computer to the extender setup? I have to plug the ethernet cable at both ends. One end I'm pretty sure is the extender. But where doe the other end go? Do I disconnect my Livebox from the computer to free up an ethernet connector on the computer?
Thanks