NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Gab92's avatar
Gab92
Aspirant
Mar 21, 2019

WN3000RPV3 cant connect on my windows laptop

Hello, i've been try to connect the wifi extender to my laptop unfortuanally everytime i try it says  "unable to connect" , so i tryed with my mac and it worked . I Really need this to work on my ...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 07, 2019

Hello tlynch833 - If other devices are able to connect to the extender except your windows laptop, you may need to update your WiFi adapter driver on your windows laptop.

 

~Christian 

tlynch833's avatar
tlynch833
Aspirant
Jun 07, 2019

Hi Christian,

Thanks for your comments. My driver is from Realtek. According to their website I have their latest driver. Should I be looking for another driver vendor?

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jun 10, 2019

    Hi tlynch833 - May you check and see if your laptop is able to connect to the main network and access the internet. 


    ~Christian 

    • tlynch833's avatar
      tlynch833
      Aspirant
      Jun 11, 2019

      Hi Christian,

      My Windows 10 / Chrome laptop and Windows 10 / Chrome desktop fail to connect to the network extender. My wifes Apple iPaD connects just fine. My laptop uses the latest Intel drivers on an Intel network adapter. The desktop uses the latest Realtek drivers on Realtek network adapter. 

       

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Jun 11, 2019

        Hello tlynch - Are your devices able to connect to the main router and access the internet? 


        ~Christian