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Forum Discussion
WN802T is it dead???
Hiya guys, Is my access point dead? I have a WN802T, which i have had for about 6 months. I came home today to do some work in the office. The Network connection light is out, the wireless light...
Same here.
Died yesterday, 10/25/07.
Serial starts with 1KV371........
I'm an old network admin, so I ran through all the steps of trying to get into it. (Such as directly connecting to it with a static IP already in place, etc, etc...you old network hacks like me understand)
Talked with tech support, my unit is still under hardware warranty, they asked me a dozen questions which were nearly insulting as it was clearly obvious that I knew more about networking than the guy I was talking to. No worries though, they have a process and they must go through it, I can respect that! Plus, the guy was extremly nice. Netgear has a great offshore firm handling their customer service, my hat's off to them.
At the end of the story, they RMA'd my unit.
Died yesterday, 10/25/07.
Serial starts with 1KV371........
I'm an old network admin, so I ran through all the steps of trying to get into it. (Such as directly connecting to it with a static IP already in place, etc, etc...you old network hacks like me understand)
Talked with tech support, my unit is still under hardware warranty, they asked me a dozen questions which were nearly insulting as it was clearly obvious that I knew more about networking than the guy I was talking to. No worries though, they have a process and they must go through it, I can respect that! Plus, the guy was extremly nice. Netgear has a great offshore firm handling their customer service, my hat's off to them.
At the end of the story, they RMA'd my unit.