NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WN802T is it dead???
Hiya guys, Is my access point dead? I have a WN802T, which i have had for about 6 months. I came home today to do some work in the office. The Network connection light is out, the wireless light...
Submit to the online support page (registration required first for your product(s)). Without a hassle Netgear supplied me an RMA number, after I had explained the problem. The brick has been picked up and I expect a new one anytime now. All free of charge. You've got to pay extra if you want it replaced within a short period of time, though.
Craftix wrote: Originally bought and installed 2 of these units for a customer about 2-3 months ago.
The first unit stopped working. ending up in a completely frozen state. Bought a replacement because getting support for it was awful.
The second unit (not replacement) just died yesterday acting like it has no power. No lights present.
Has anyone gotten any satisfaction on replacement, or more importantly any info on the causes of either of these types of problems?
Have had very good luck with many netgear products over the years but this WN802T line does not look good since so many are have the same issues!
Netgear Support/Moderator please respond to this thread!:mad: