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Forum Discussion
sgreene
Dec 16, 2011Aspirant
WNR 2000 Issue
Hey all,
So my fiance and I have been using this router for over a year. Yesterday, I brought my computer home and hooked everything up without incident. However, this morning the router was "frozen" what I mean by this is that all the lights on the front are on, but the router is not sending a signal to wired or wireless. I have tried restarting and restoring it. I am able connect a cat5 directly to my modem into my PC and it works fine, but the router will not function and I need it to! Please help!
Best,
Sam
So my fiance and I have been using this router for over a year. Yesterday, I brought my computer home and hooked everything up without incident. However, this morning the router was "frozen" what I mean by this is that all the lights on the front are on, but the router is not sending a signal to wired or wireless. I have tried restarting and restoring it. I am able connect a cat5 directly to my modem into my PC and it works fine, but the router will not function and I need it to! Please help!
Best,
Sam
4 Replies
- Is the power light amber or constantly blinking green?
- sgreeneAspirantHey,
It is solid amber.
Sam - jmizoguchiVirtuosoif all the LED are solid LED then unit is in brick stage.
remove all the cables to the router including power supply. let sit for few minutes to 30min.
try again. reset the unit also may need it but if still has an issues you router is bricked. if the unit is still under warranty contact support via my.netgear.com or call support sgreene wrote: Hey,
It is solid amber.
Sam
If your router is WNR2000v2, Run the firmware recovery using the disk that came with the router.
If not, perform a hard reset.