NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

karlmk's avatar
karlmk
Follower
Apr 11, 2013

WNR612 keeps losing internet connection when multiple devices active

Hi everyone,

I just bought a WNR612 and the first day or two it worked without a problem. I had it attached to an ACER Win 8 laptop via ethernet cable and am using a cable modem attached also via ethernet cable.

The problems started when I also started accessing the router wirelessly with my iphone 4. Within a few minutes both devices would lose internet connectivity even though they both still showed a connection to the router. The cable modem also seemed to be running just fine. A reboot of the router solved the problem for a few minutes only to die again. If I unattach either of the two devices they work just fine.

What do I have to do so that the router doesn't crash when more than one device (or is it connection type?) is used simultaneously?

Karl